Death of the Rep Group

Death of the Rep Group

Is the traditional Rep Group model dead?  I’ll be the first to admit that my Rep Group experience is narrow as the American Rep Group model doesn’t really exist in the UK and Europe. I’ve only worked for one (i.e. Highlands) and my knowledge of other Rep Groups is...
Customer 4.0 Preview

Customer 4.0 Preview

The world of commerce has changed and will continue to change.  The pace of this change is clearly accelerating because of technology. The 1800’s gave us print, the 1920’s color print, the 1950’s gave us color TV, the 1970’s gave us the cellphone …you get the picture. 

A Day in the Life of Strategic Account Manager: Bill Beard

A Day in the Life of Strategic Account Manager: Bill Beard

Bill Beard likens his job to that of an air traffic controller. He can’t lose sight of the prop planes or the Boeing 747’s, and they both require his sharpest focus so they don’t come crashing down.The Highlands Strategic Account Manager, based in Florida, works exclusively with a Mega-Reseller (or Mega, for short) in the US.